Baru BET Specialist Inbound

Date Posted: Posted4 hari yang lalu
Salary:

Job Description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.


Business Banking

We develop integrated products and services targeted at helping small and medium-sized enterprises across the region progress through different stages of growth. These include innovative solutions and initiatives in areas of working capital loans, operational efficiency and currency exposure.

Job Responsibilities

Sebagai Assistant RM yang bertugas untuk melayani nasabah dan membantu team sales, yang mencakup namun tidak terbatas pada hal-hal berikut ini:

  • Menerima telepon dan email dari nasabah, menjawab dan memberikan solusi permasalahan nasabah, dan meneruskan kepada pihak terkait apabila diperlukan.
  • Membantu RM dan nasabah dalam melayani kebutuhan nasabah terkait aktifitas perbankan di UOB:
    • Penanganan BIBPlus (contoh: sosialisasi feature BIBPlus seperti payroll, bulk payment, e-Tax, Trade, permasalahan token, pengiriman token, dll)
    • Pre-checking documents untuk pencairan fasilitas Trade
    • Deal FX nasabah sesuai dengan ketentuan yang telah disepakati
    • Pengajuan proposal lending (new dan/atau top-up) sesuai dengan ketentuan yang telah disepakati
    • Bertanggungjawab untuk memvalidasi dan mempertahankan nasabah yang mengajukan pelunasan
    • Bertanggungjawab dalam menangani nasabah dalam kategori Low Touch, seperti proses perpanjangan, top-up, cross-sell, dll
    • Penanganan kebutuhan perbankan nasabah yang bersifat umum (contoh: rekening koran, bunga, rollover FD, dll)

Job Requirements

1. Pendidikan minimal S1

2. Memiliki pengalaman kerja minimum 1 tahun di industri perbankan

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a difference.

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Job Detail

  • Job Id
    72c87dce66c95b49
  • Location
    Indonesia
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact PT Bank UOB Indonesia

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