Front Office Manager

Date Posted: Posted30+ hari yang lalu

Salary:

Bali

Job Description

Manage and supervise all tasks of his/her staff to ensure that the highest quality service is delivered and department standards are met.
Behaves and acts in an exemplary fashion, embodying the brand mindset.
Ensure that guests’ stay at the hotel runs smoothly, helping to provide guest satisfaction at all times thanks to his/her thorough knowledge of the hotel.
Ensure the respect of procedures and hygiene and safety standards.
Manages and motivates front office teams in line with the brand’s recommended behavioral guidelines, to provide personalized high-quality guest services.
Manages headcount and organization for optimum efficiency in compliance with legislation.
Help the department meet its target.
Help increase hotel revenue through his/her sales efforts.

Work Experience

Minimum 3 years of relevant experience in a similar capacity.
Excellent reading, writing, and oral proficiency in the English language.
Ability to speak other languages and a basic understanding of local languages will be an advantage.
Strong leadership and interpersonal skills.
Good communication and customer contact skills.
Results and service-oriented with an eye for details.
Accor Hotels experience will be an added advantage.

Benefits

Great experience working in a chain hotel with national and international opportunities within Accor Group.
Talent development opportunities within Accor.
Be a part of the Global Community of Hospitality Industry.
A Bienvenue Card – offering a special staff rate at our hotels.