About the Role
As our Business Process Intern for the Commerce Enablement team, you’ll take the wheel in supporting improvements of work flows and processes to maintain the efficiency and effectiveness of business operations. Additionally, you’ll spend your time performing data analysis, recommending and reviewing new processes, and tracking the progress of projects to ensure that deadlines are met. Working closely with the Business Process Lead, you’ll help create seamless work flows that eliminate complexity and confusion across Commerce Enablement operations.
What You Will Do
Support Business Process Lead in systems / processes change to ensure lean flows
Identify short and long-term objectives of new processes / changes in processes that are in line with project goals
Assist in reviewing new procedures to ensure efficiency and effectiveness of operations
Work with managers to resolve issues that might arise during implementation and maintenance phase
Work with users to assist them in organizing their work and tracking their progress to ensure deadlines are met and benefits are realized
Perform data analysis on to support positive business process changes
What You Will Need
A final year student or fresh graduate, preferably majoring in Business Management
Strong interest or basic experience and skills in business process improvement or operations management
Strong data analytics skills
Excellent communication skills in English and Indonesian
Ability to adapt quickly to a new and fast-paced environment
Availability to work as a full time intern for 6 months
About the Team
The Commerce Enablement team is a family of 120+ engineers based in Jakarta, Singapore, and India. We consistently strive to implement solutions that allow our merchant-partners in Indonesia (and the greater Southeast Asian region) to sell their products both online and offline. We also work to improve the merchant-partner experience by product innovation and integration with the rest of the Gojek ecosystem.
Internally, we promote a culture of engineering excellence, learning, and guided career growth. We advocate sustainable engineering practices, innovation, and working smart more so than working hard. We aim to be a world-class organization, implementing world-class solutions, with world-class engineers leading the way.
Our portfolio of products include merchant-facing solutions that enable our subscribed merchant-partners to sell their goods and services both online and offline. Southeast Asia is a highly dynamic market, where products have to react promptly to market trends and shifts, and where product managers and business leads need the flexibility to experiment and iterate fast. With that in mind, from an engineering perspective, our challenges are to evolve a general platform for e-commerce that is sufficiently versatile to support rapid product iterations across multiple products, as well as scaling up to an ever-growing user-base. To tackle these challenges, we have adopted event-driven architectural patterns in our engineering designs, as well as agile practices across all our day-to-day processes.
This COVID era has been hard on all of us. Off-hours, we are doing our best to stay in touch and continue to bond through fun online activities. Once COVID is over, we are looking forward to resuming our regular team-wide social activities such as dinner-and-drinks evenings and team off-sites.
Able to commit for a three-month (or more) full-time internship.
Basic day-today finance and accounting activities, which include but not limited to: journalâ¦