Job Description:
Life at Grab
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.
Get to know the team
The NUSRA team is a young/established/longstanding team responsible for manage Grab Business in Nusa Tenggara. We make an impact by optimize business opportunity to increase our value. Our team is made up of energic & dynamic people. If you are looking for dynamic & , then you should join our team!
Get to know the role
City Lead Sumbawa will lead projects, strategies and operations for Transport, Delivery & Kiosk in Sumbawa Area. Currently we already operate in Bima & Sumbawa Besar and this role will be based in Bima. We believe a successful candidate has the skill of data analysis, strategic thinking, and project management, but if you believe you have what it takes then we'd love to hear from you either way.
The Day-to-Day Activities
Represent Grab in relationship with government and public/private sector stakeholders to ensure regulation compliance.
Build strong relationships with driver communities in the city and conduct regular engagement events.
Build strong relationships with partners & merchants. Continuously engage our partners & merchants and listen to their needs, feedback, and stay in close communications, ensuring the partners and merchants are growing with you and the company.
Coordinate with different department to plan and execute any changes involving programs, incentives, promos, event.
Monitor the performance of the city and create special projects to reach targets.
Lead and guide the team in Sumbawa area to achieve their respective goals.
Updated knowledge of company products and services.
The Must-Haves
You have Heart, Hunger, Honour and Humility
Minimum 2-3 years of relevant work experience in operations management (FMCG, Telco, or start-up/tech Industry).
Strong leadership, public speaking skill and analytical skill, familiar with data analyzing in order to make decisions.
Strong people and stakeholder management experience.
Understand how to build processes, with great communication/interpersonal skills.
Able to communicate in English (reading & writing).
Ability to work independently and deal effectively with complex, changing and ambiguous environment.
Willing to be placed in Bima.
Our Commitment
We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.
About Grab
Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries.
Join us today to drive Southeast Asia forward, together.
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