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Job Description

About Mettler Toledo
METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.
Our Opening and Your Responsibilities
Mettler Toledo is seeking to hire a Scheduler/Dispatcher to work in our Bekasi location. As our Scheduler/Dispatcher for Mettler Toledo, you will ensure any service level agreements with Mettler Toledo are fulfilled, that Field Service Technicians are fully utilized, and that the revenue and productivity goals of the organization are met. Also within this role, you will:
  • Schedule and route technicians in accordance with the schedule for all known work, the customers’ priorities, workload demands and the availability of materials from applicable sources to maximize efficiency.
  • Analyze and make changes to Field Service Technicians work assignments in order to meet dynamic requirements and demand requirements (unknown work).
  • Contact customers to schedule planned maintenance visits and/or schedule and communicate changes, assisting Field Service Technicians in obtaining information required to fulfill customer demands, and assisting with order closure.

What You Need to Succeed
Requirements
  • An Associate's or Bachelor Degree preferably in Engineering with a minimum of two years of planning and/or scheduling experience in a service, logistics, or manufacturing organization; or a minimum of 3 years of same experience.
  • Experience in a field service or small business environment or similar industry experience a plus.
  • SAP knowledge and experience working in the business system is preferred.
  • Good work ethic and discipline
  • Having Engineering background, with field experience minimum 2 years is a plus point
  • Having experience on how to handle order management systems would be an advantage
  • Display maturity through good communication skill and customer handling
  • Effective delivery of the service demand to the field operations
  • Able to work across multiple division in order to ensure service deliverable meet customer expectation

Our Offer to You
  • Health insurance with inpatient, outpatient plus dental and vision coverage
  • Global market strength and worldwide leadership in weighing.
  • A brand name that is identified worldwide with precision, quality, and innovation.
  • Thousands of patents, design and innovation awards.
  • A commitment to extraordinary service on our state-of-the-art equipment.

Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.

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Job Detail

  • Job Id
    654cb595022e4487
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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