Customer Service Desk Staff

Date Posted: Posted19 hari yang lalu
Salary:
Balikpapan+1 lokasi
Apply Now Whatsapp to Friend Save This Job

Job Description

Job Descriptions:
  • Handling Customer inquiry, request, complaint and handover process.
  • Dispatch and coordinate customer's complaint with relevant department for best solution.
  • Monitor Customer's transaction which need action & resolution from others department based on SLA and Standard Operating Procedure (SOP).
  • Manage and record the customer's transaction daily basis in accordance to establish standard (if any).
  • Contact Customer to update the resolution to measure the customer satisfaction
Job Requirements:
  • Minimum Bachelor Degree in Management.
  • Minimum 3 years of working experience in customer service/relation fields.
  • Computer literate of Ms. Office with intermediate-level skills.
  • Good communication skills.
  • Excellent coordination skills.
  • Willing to be placed in Balikpapan.

Related Jobs

Job Detail

  • Job Id
    64b4146aab509cfc
  • Location
    Balikpapan+1 lokasi
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

Sponsored by

https://www.halokerja.kabardunia.com connects jobseekers and recruiters by accurately matching candidate profiles to the relevant job openings through an advanced 2-way matching technology. While most job portals only focus on getting candidates the next job, Shine focuses on the entire career growth of candidates.

Quick Links
Jobs By Industry
Latest Job
Copyright © 2026 halokerja.kabardunia.com . All Rights Reserved.