Troubleshoot and resolve technical problems to satisfy customer business needs
Troubleshoot and resolve application issues, maintain and update technical support documentation
Work with QA and support teams to address issues that arise during development and testing
Go-Live migration support, Post Go-Live and Production Support.
Must possess at least a Diploma (D3) of Information Technology/Computer Science/Electrical Engineering/Mathematics
Min. 3-5 years of work experience as Software Technical Support in Banking, preferably in the treasury area
Good knowledge of Database, SQL, and Operating System
Willing to be placed at South Jakarta - Hybrid (WFO/WFH).
Conduct four-eyes analysis principle and provide recommendations for credit decisions on credit applications in accordance with applicable authorities andâ¦
Limited but direct impact on the business through the quality of the tasks/services provided.
Advise CG customers to enrich the relationships by mobilizingâ¦
Ensures business is turned over properly and in a timely fashion for proper service delivery.
Whether theyâre stopping by for a few days or settling in for aâ¦