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Job Description

At Maersk, we want to be pioneers in logistics. We’re embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service that can deliver intelligent solutions for customers around the world. 4PL control tower is benchmark solution by MAERSK tailored to meet the FMCG giant’s 4PL needs. The solution by design needs out of the box thinking and extra-ordinary ownership & accountability from the 4PL team. The person will not only ensure timely movement of freight from and to Indonesia but also proactively coordinate with different parties including nominated 3PL/ brokers & customer’s internal stakeholders to achieve the end goal of operational excellence. As 4PL the responsibility of entire supply chain lies with Maersk and in a way we become an extension of customer’s shipping department. The control tower team handles day to day EXP/IMP operations, exception management, SAP transactions, payment to 3PL and brokers and provide consultancy on logistics/ supply chain related issues. Key Responsibilities Export – as but not limited to below:
  • Booking coordination: receive booking from warehouse, place booking with carrier, co-ordinate with broker for trucking arrangements.
  • Documentation: receive information from respective desks, send SI to carrier, follow up on B/L or SWB release, and ensure pre-alert mail is sent on time. Filing and documentation for audit.
  • Customs clearance coordination: monitor the customs clearance timeliness from broker, support brokers on troubleshooting
  • Daily report: ensure trackers are sent on time by brokers
  • Internal Ops SLA: ensure all WI/ job aids are updated
  • Support client’s queries on shipment status
  • Ensure the overall process is being adhered strictly by related parties (warehouse, planner, 3PL), any exceptions need to be escalated on time
  • Able to understand the Client’s business and facilitate exception in the most compliant way
  • Other ad-hoc
Import – as but not limited to below:
  • Import clearance: monitor the timeline of import clearance, ensure trackers are sent on time from brokers, and ensure no detention and demurrage incurred.
  • Documentation: receive pre-alert, ensure the pre-alert documents are as required, follow up with and monitor broker for accurate and timely clearance. Filing and documentation for audit.
  • Provide guidance/escalate for guidance on exceptional cases.
  • Internal Ops SLA: ensure all WI/ job aids are updated
  • Ensure the overall process is being adhered strictly by related parties (warehouse, planner, 3PL), any exceptions need to be escalated on time
  • Able to understand the Client’s business and facilitate exception in the most compliant way.
We are looking for: Behavioural:
  • Ownership and accountability
  • Strive towards excellence
  • Stakeholder Management abilities
  • KPI driven performance- Ability to deliver results
  • High attention to details
  • Process improvement mindset - Look out for gaps
  • Ability to prioritize based on importance/ urgency
Skills:
  • Bachelor’s degree
  • Demonstrated a deep understanding of and experience in the logistics industry
  • With at least 2 years experience in logistics industry
  • Strong written and verbal communication skills both in English and local language
  • Must possess time management skills to manage high volume in a fast-paced environment
  • Intermediate to advance MS EXCEL skills
  • Personality: Self-starter, problem solver, Love for great service, Can-do-attitude, solution oriented, outstanding at process optimization, Results driven, Detail oriented, Team player

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Job Detail

  • Job Id
    5b187c776db50dcf
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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