Health Insurance Telesales (Supervisor)

Date Posted: Posted30+ hari yang lalu
Salary:
Jakarta

Job Description

Company Description


Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop around for financial products online and can apply online without having to physically visit a bank.


Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same culture of openness, transparency, drive and meritocracy as Silicon Valley companies. Join us in our cause to build a world class fintech company in Indonesia


Job Description


  • Manage day to day operation on the call center and logistics
  • Hire, train, and monitor telesales agents
  • Implement procedures to improve overall operations and meet SLA’s and sales target
  • Managing and optimizing call center
  • Analyze key operations metrics to determine KPI and SLA for telesales agents


Qualifications


  • Male / Female
  • Age maximum 39 years
  • Have minimum 2 year experience as Supervisor Telesales Health Insurance
  • Minimum Diploma
  • Highly motivated & Discipline
  • Ready to work under pressure
  • Have a good communication skill
  • Responsive and initiative
  • Good teamwork
  • Ability to multitask and execute in a fast-paced, team-oriented and sales driven environment
  • Working knowledge of managing telesales team using CRM & Telesales system

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Job Detail

  • Job Id
    5a58e085c543aa6d
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact Cermati.com

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