Support information for proposed solution of application problem
Initiate problem escalation to manager/supervisor
Handle and execute technical changes required to solve customer application problem
Support technical information for RCAs
Support information of identification and escalation regarding application problem and operational issue
Support deployment and implementation of new product/campaign/promo from business user into production system
Monitor retention data (backup) running properly
Support and perform UAT with business user for new product, system or software release before implementation or deployment in production system
Handle daily tickets and complaints
Submit RFC and aware of any changes in the application
Candidate must possess at least Diploma, Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
At least 1 Year(s) of working experience in Telecommunication & Information Technology
Good knowledge and familiar with: HTML, MySQL
Operating System: Unix/Linux, Windows
Middleware, Weblogic, SQL
Good English communication skills (written and oral)
Initiate monthly and/or annual verifying procedures to determine possible tax exposure.
Prepare the working paper to summarize all tax exposures and get clientsâ¦
Coordinating the contract management with certain clients , which includes progress monitoring, support in the negotiation and discussion for the contracts'â¦
As Consultant at Arthur D. Little Southeast Asia, you play an active role in solving complex business issues for clients across various industries, geographiesâ¦