Date Posted:
Salary:
id
Apply Now Whatsapp to Friend Save This Job

Job Description

PT. MitraComm Ekasarana - MBPS Joint With Terrabit Networks (TBN), established in 2006, is a global manufacturer and distributor of networking and telecommunication equipment, offering solutions for Service Providers, Enterprises, Governments and Industrial customers.


We have expanded TBN and established other offices and partners in Asia Pacific region. requires a reliable and professional labor as :


IT HELPDESK OFFICER

Job Desc :

  • Provide single contact of service enquiries and day to day support on all issues and requests related to the system and the services, including operation support ,technical advice, problem resolution, escalation, incident management, problem management and security management
  • via telephonic/web/email/fax enquiries.
  • Logging of service calls and documentation of all user requests and incident/problem resolutions.
  • Escalate problems to 2nd and 3rd level support with agreed SLA if necessary.
  • Trouble shooting PC hardware, notebook,PDA, Printer/print server,MS win, internet browser,standard microsoft software,lotus notes clients and other inhouse application problems
  • Able to work shift including weekends and public holidays.

Qualification :


  • Male
  • Max age 30 years old
  • Diploma in computer science/electronics/IT or equivalent.
  • Have worked in related field for min 1 years in customer service/call centre
  • Have excellent communication, interpersonal and written skills in english

Related Jobs

Job Detail

  • Job Id
    4cd3b45449344941
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact

Sponsored by

https://www.halokerja.kabardunia.com connects jobseekers and recruiters by accurately matching candidate profiles to the relevant job openings through an advanced 2-way matching technology. While most job portals only focus on getting candidates the next job, Shine focuses on the entire career growth of candidates.

Quick Links
Jobs By Industry
Latest Job
Copyright © 2026 halokerja.kabardunia.com . All Rights Reserved.