Senior Application Support Engineer

Date Posted: Posted30+ hari yang lalu

Salary:

Indonesia

Key Responsibility

Provide 1st and 2nd level support e-Commerce applications & systems
Ability to diagnose problems in several areas including Virtualization, operating systems, network connectivity, database and security.
Diagnose, troubleshoot and identify solutions to resolve issues.
Create user and technical guide documents
Communicate with customers for application testing and supports
Work closely with Project Manager, QA team and developers to deliver according to the timeline

Requirements

Diploma or Degree in Information Technology or equivalent.
At least 5 years of experience in related field, or more.
Hands on experience in Microsoft and Linux Operating System.
Basic knowledge in the JSP, ASP, MSSQL, Web server Technologies, E-commerce is a MUST
Experience in configuring web and application servers like JBoss /Apache, Tomcat or Web Logic is a MUST.
Good written and verbal communication skills in English language.
High attention to detail and accuracy
Possess self-initiative and able to work independently and collaboratively with people at various levels.
Able to handle project independently.
Possess own transport.