Job Description

Associate Scientist, Chemistry Laboratory Lead is responsible for ensuring analytical laboratory's compliance to MARS standards to ensure the business meets the requirements needed to meet regulations and best practices.

The role is the main point of contact for analytical laboratory stakeholders and manages day to day operations of the laboratory, train new associates/contractors, drive continues improvement to develops best practices that impact how technologies & processes in analytical analysis are implemented, contributes to the growth of analytical laboratory capabilities, support project and initiatives within R&D strategy.

This role that is expected to provide technical guidance in quality and food safety testing, guidance in trouble shooting - root cause analysis and recommendations to the business on matters regarding analytical testing to achieve and ensure the requirements of the Mars Quality Principle.]

This role will work closely with site’s production, supply chain, Q&FS teams, commercial, Bean Lab, SuSo, MRRC, UPC, the regional MGS Lab and external lab services.

The associate will be personally involved in analytical testing of raw material, finished products, product disposition and the quality management systems of the laboratory.

The associate will pursue continuous improvement and value leadership opportunities through cross functional collaboration.

• Minimum qualifications: Must have a tertiary qualification in Chemistry science (at least degree in Chemistry Science) or in one of the following related discipline areas: Food science, Food Technology, and/or relevant science major.

• Preferred qualifications: Experience and Working knowledge of ISO 17025 standard, Advanced English Skills.

• >3 years’ experience within a commercial/ FMCG (Cocoa/Chocolate, Dairy, or Pharmaceutical) lab and mainly in quality management.

• Masters the key scientific principles associated with analytical analysis, Technical knowledge in Product and Process technology. Experience in developing, deploying or implementing chemistry testing methods, ideally in food testing lab.

• Understand GMP, Safety, Food safety and quality standards and procedure, Have knowledge in QM tools (ISO 9001, HACCP, FSSC 22000) and Internal auditing.

• Excellent practical laboratory skill. Ability to troubleshoot and root cause analysis.

• Basic knowledge of validation, calibration, and statistical methods including sampling plans, statistics and data analysis interpretation. Familiar with experimental design.

• Knowledge and skills in running and maintaining necessary analytical techniques and instrumentation (NIR and ICP-MS) is required.

• Experience and skill in use of following: Microsoft office and Knowledge of LIMS.

• Excellent organizational skills to adjust to fluctuating workloads, urgent stakeholders’ requests while maintaining attention to detail. Strong communication/report writing skill.

• Manages quality Day to Day operations and Laboratory analysis;

• Manage and supervise day to day activities and workload in the laboratory.

• Write, review and may approve analytical lab documentation and standards as part of the QMS of the lab. Maintain quality procedures including LQS requirements.

• The role is the main point of contact for laboratory stakeholders and Manage sub-contracting of tests.

• Manage and monitor procurement of consumables and services for the laboratory (manage required stock of supplementary materials e.g., tools, glassware, materials). Ensure the analytical lab consumables available, stock-take by monthly, coordination with Commercial to purchase new equipment or materials. Support adherence to the budget input.

• Organization of escalated testing i.e., mapping out a plan of escalated testing and tracking all data to be sent to stakeholders. Communicate result of analysis with acknowledged by Lab R&D Manager. Track and trace testing results as required. Participate at meetings effectively, liaise with stakeholders and communicate and interact actively with all functions.

• Manage capability and utilization to ensure that the laboratory has adequate coverage to support the stakeholders.

• Ensure laboratory’s representation at all technical assessments. Provides knowledge and exposure to fundamental theories, principles and concepts for analytical/chemical science and laboratories. Supporting for HACCP team member.

• The role is responsible to ensure all analyses product dispositions are completed in full and on time as per service level agreements.

• Lead training of new staff and ensure all staff have up to date training records. Manage contract workers in the lab, including being responsible for their induction to Mars principles, approaches, and the standards (GLP, QMP, SOPs, etc.), as well as adherence to the ones. Manage contract workers in lab and alignment of resources with Lab Manager - Transparency of resource allocation.

• Conduct analytical analysis if needed, including: Sampling/resampling activities, Sample preparation and analysis of raw materials, maybe in-process and finished product according to Mars Global Quality & Food Safety requirements.

• Attend all COP meetings to keep up to date with global/regional analytical goings on/trends.

• Apply all quality sampling and testing plan Mars UJU based requirement and specification for all finished products, WIP/rework, and raw materials.

• Provide technical review of analytical testing result to ensure accurate data analysis (data compile and BC365 before submitted for approval). Management of records and data quality in RMA, Veritas and BC365.

• React and follow up when deviation occur and/or out of specification (OOS) results, provide recommendations to Laboratory Manager and make sure the corrective actions are implemented. Disposition management of finished products, Following Hold and Release procedure and PRIMP.

• Manage lab assets and infrastructure: Implement AHC, replacement and calibration/maintenance program for lab equipment (procedure and lab equipment master list). Ensure lab equipment calibration process, ensure all lab equipment in good condition, accurate and still within calibration validity date. Maintain internal verification for lab equipment/instrument. Lab and equipment cleaning program.

• Provide reports and data, prepare and compile Weekly report, Monthly Quality Report and other regular report required, including capability analytical lab utilization.

• Role model behaviors to promote Laboratory safety and Good Laboratory Practices.

• Participation in Laboratory proficiency program and/or comparisons test (Make a schedule, preparation, organize and compile results).

• Work effectively as a member of a High Performing Team.

• Lead and implement compliance to standards;

• Ensure Mars Laboratory is complaint to all MARS laboratory standards i.e., LQS, GMP-GHP, QMP, PRIMP, etc.

• Ensure all test methods keep up to date and meet both Mars Inc. & Local Govt. Legal Standards.

• Ensure the laboratory follows Good Laboratory Practices and support implementation of ISO 17025

• Ensure adherence to Mars Inc. safety rules or OHS standards that apply in Indonesia. Identify and implement measures to improve OHS, reduce risks in labs and meet safety KPI in site.

• Ensure compliance to Mars QMP - relevant to the lab and support site QMP compliance program. Support quality non-conformities investigations, ensuring adherence to traceability and PRIMP std.

• Drive continues improvement and support project;

• Conducting method development/improvement under collaboration with relevant parties, regional and global stakeholders. Liaise with vendors of instruments and MGS lab scientists for new instruments implementation.

• Actively to drive and identifying for continuous improvement of test methods and WoW in analytical lab by doing the evaluation & interpretation of the trend results. Leading the implementation and local validation of new test methods in analytical lab to ensure the provision of accurate testing results to the stakeholders. Implement and review quality sampling plan. Contribute to cost and efficiency improvement activities.

• Contribute into delivery of R&D strategy, supporting or running relevant projects.

• Drive development of analytical lab assets, utilities, and infrastructure, ensuring management of change in analytical lab, Contribution into site CAB planning.

• Initiate and lead quality related improvement and problem-solving of technical issue with using root cause analysis tools such as 5 why approach.

• Participate internal audits related to food safety and quality management system. Supporting of GMP and GLP audit as auditor and/or auditee.

• Follow up corrective actions and verify effectiveness of implemented measures including management of CAPA in Nexus.

• Work with over 130,000 like-minded and talented Associates, all guided by The Five Principles.

• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

• Best-in-class learning and development support from day one, including access to our in-house Mars University.

• An industry competitive salary and benefits package, including company bonus.