We are looking for the Customer Relations for Masterclass who have a passion in education and love to communicate with many people. The successful candidate will be responsible for handling inbound and outbound contact, particularly for the Quipper Video Masterclass product, and contributing to our internal revenue through upgrade and repurchase program.
Job Descriptions
The job includes but is not limited to the following:
Maintain a strong relationship with our users
Support our users to get the understanding of our product and feature usage
Consolidate the feedback from our users to gather insight and recommend improvement, suggestions, and initiatives to align with our business goal
Achieve the target of our internal revenue (upgrade and repurchase) by proactively approaching our users via chat and call
Provide the individual internal sales report activity
Work closely with cross functional teams (business operations, service, marketing, and sales)
Requirements
Prefer to have 1-2 years experience in the sales call position (fresh graduates are welcome)
Have a relevant working experience in customer relationship satisfaction and handling complaint
Have knowledge in public speaking and sales skill
Prefer to have experience in education industry
Able to work under tight deadline and sales target
Fluent in operating spreadsheet
Are you interested and passionate to revolutionize education?
Apply now and be a Distributor of Wisdom.
Send your application from the button below.
Ekipa helps enterprises in Indonesia become Agile and innovative.
Ekipa will help businesses to adapt by driving agile innovation in your organisation,â¦
To encourage, persuade, motivate and LEAD himself & other people to always find and execute for improvements.
To manage of critical spare part in effective.
