Coordinate with the Social Media Manager and the Marketing department to design advertising campaigns.
Analyze user engagement (e.g. click-through and bounceâ¦
Answering an Incoming Calls and Respond to Email.
Handle Customer Inquiries by Email and Social Media.
Provide Customers about Product and Service Information.
Take charge in strategic projects and initiatives with the support from Product and Marketing teams.
Work closely with the Research and Intelligence teams toâ¦
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems.