20,000,000 IDR ~ 30,000,000 IDR
Jakarta
Lead the team to drive continuous improvement, monitor team performance against KPIs and targets and take corrective actions as required.
Actively work together with other functions especially Sales and Trade and Marketing to ensure the easiest and most professional experience possible for our customers.
Provide strong leadership to the team and groom and develop team members to become a professional and customer-first customer service team
Resolve customer inquiries in timely and accurate fashion to ensure customer satisfaction.
Resolve problems that affect the service, efficiency, and productivity of the customer service associates.
Ensure to provide 24/7 support of exceptional customer service.
20,000,000 IDR ~ 30,000,000 IDR
Jakarta
Fluent
None
THR(Lebaran Allowance): One month salary
BPJS: Ketenagakerjaan, Kesehatan
Transportation: Include
Meal: Include
Private Medical Insurance : Yes
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