Requisition ID: 288549
Work Area: Consulting and Professional Services
Expected Travel: 0 - 10%
Career Status: Graduate
Employment Type: Regular Full Time
COMPANY DESCRIPTION
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.
About Services Academy
SAP’s Customer Success Services’ teams support our customers in their digital transformation. We sustain the adoption of SAP software and ensure that our customers can successfully plan, implement, integrate, and operate their software, including continuous improvement, quality management, problem solving and knowledge transfer.
The SAP Services Academy is a 2-year graduate program to start your career in the Services Customer Success Board Area. This program consists of classroom-based learning with rotation opportunities before settling on one focus area within the business.
Throughout the program you will build the foundations needed for success in the Services’ business. Our rotations enable you to gain comprehensive experience and understanding within different lines of business such as consulting, project management, technical and solution support.
EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES
0-3 years' experience
Bachelor’s degree, or equivalent tertiary study
Team player with ability to work independently and take ownership of assigned tasks
Are good listeners, empathetic, collaborative, and team-oriented
Excellent communication skills
Resourceful self-starters with strong interpersonal skills who are eager learners
Interested in technology, innovation, and how digital platforms can solve business challenges
Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure
EXPECTATIONS AND TASKS
Learn and understand the Services business as well as specific cloud SAP products
3–6 month rotations with various teams within the business
Classroom style learning with a mix of technical and soft skill topics
On the job training with the support of buddies and coaches
Work on relevant projects that demonstrate your communication and interpersonal skills, as well as a strong work ethic that delivers high quality deliverables
Demonstrate problem solving, time management, and communication skills through a range of activities done during training and on the job
Fast paced IT and business environment
Build and maintain relationships with internal and external stakeholders
Meeting performance requirements at conclusion of each rotation
Displaying effective communication skills to handle and explain customer situations (to both business end users and SAP technical/ functional consultants)
Adapt to knowledge on new technologies in a consistently dynamic and changing environment
WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com).
Successful candidates might be required to undergo a background verification with an external vendor.
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