Consumer Risk Analyst

Date Posted: Posted30+ hari yang lalu
Salary:
Jakarta

Job Description

Location Jakarta Work Type Permanent Application Posted June 14, 2021

About the Role


A great opportunity awaits our Consumer Risk Analyst who will take the wheel in identifying potential risk breaches and developing risk mitigation strategies in our fast-expanding business. Reporting directly to the Group Head of Risk, you’ll act as the stream's key analyst, monitoring risk metrics and rules and developing a holistic approach in implementing risk management strategies. You’ll cultivate an effective risk culture within the organization, influencing functional stakeholders to implement other broad risk control strategies within their domains. Your efforts will directly bolster the continuous improvement of our platform integrity aimed at further amplifying users’ trust and perception of Gojek, ensuring a safe platform our users can count on and love to come back to.



What You Will Do

  • Act as they key fraud analyst and thought partner amongst business teams for the assigned product line, conducting deep dives and analyses on risk related issues
  • Closely monitor risk metrics, underlying drivers, and overall business metrics
  • Assess, validate, and optimize risk rules to ensure the best outcome of risk/reward, and to meet stipulated risk target metrics
  • Develop risk platform solutions that will balance the various product line requirements while maintaining a holistic view of the customer experience

What You Will Need

  • At least 2 years of related payment risk experience, preferably within the acquisition or e-wallets domains
  • Ability to assess issues and recommend solutions both at the strategic and tactical levels, balancing the business vision and practical implementation considerations
  • Intermediate proficiency in GSuite and other data skills (i.e. SQL, BigQuery)
  • Strong interpersonal and people management skills in order to effectively build trust-based relationships with a wide range of stakeholders while maintaining an objective outlook
  • Strong understanding of risk solutions and product implementation

About the Team

Our objective as Gojek’s Risk Team is to ensure a safe and trusted platform that our users can trust, rely on, and love to come back to. Our team consists of multinational and multi-background individuals, working together to anticipate and predict potential threats to our platform, design and build tools to fight against and mitigate these threats, and implement and enforce these systems at scale. We partner closely with several cross-functional teams to ensure safe and secure transactions for our users, our Gojek businesses, and our extended ecosystem.

Our team is constantly working on projects that continuously bolster our platform, maintain Gojek’s overall integrity, and improve the resilience of our ecosystem across all the countries and regions we operate in. This is a particularly exciting time to join our family as we’re focused on scaling this team to support Gojek’s growing markets, businesses, and future product launches, propelling our services to all corners of the globe. The questions that are always in the back of our minds are: How do we push the envelope in bolstering our risk mitigation efforts, making them stronger than their last iterations, and how can we effectively increase risk awareness throughout all factions of our company?

When we aren’t busy fighting potential risks and fraud on our platform, you’d probably find us binge-watching Netflix shows, testing out new food spots around town (mostly ordering in to social distance), and chatting about our coming week on our weekly Zoom calls. Once COVID subsides, we’re excited to be able to meet and socialize over a meal again.

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Job Detail

  • Job Id
    149d2207d4e14114
  • Location
    Jakarta
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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