Indonesia Customer Care Specialist B

Date Posted: Posted30+ hari yang lalu
Salary:
Karawang

Job Description

Job Responsibilities :

  • Prepare quotations/tenders based on the feedback from the Engineering Department
  • Compile the technical aspect with RnD for all costing calculation & technical specification (cable structure and cutting length).
  • Coordination with sales team for tender preparation and commercial aspects of the tenders
  • Preliminary checking Term & Condition on Project document
  • Ensuring SO creation to be correct and accurate. In term of cable type, unit price, incoterm, payment term, delivery, document required and other clause stated in the contract.
  • Ensuring strategic metal requirement qty correct and create the metal hedge request parallel with SO approval.
  • Ensuring data filled in SAP to be accurate and correct. Especially on the cost structure/condition & metal coverage number.
  • Ensuring and coordination with planner/logistic for the updated cable status and delivery arrangement.
  • Ensuring all requirement document ready, available and prepared for invoicing.
  • Filing each project completion from quotation, order processing and support A/C providing invoice and send to customer, including all test report, COO, and warranty cert.
  • Ensuring and coordinating FIT requirement with Planner and QC.
  • Ensuring and coordinating customer complaint with QA dept. and related Sales person in charge.
  • Ensuring and coordinating with Purchasing for external buy in cable.
  • Ensuring and coordinating with Logistic for intercompany buy in cable.
  • Assist in the quarterly and annual stocktaking exercise (for FG)

Who are we looking for?

Education: Bachelor degree in Accounting / Engineer / Business Management

Experience:

  • At least 5 years suitable Sales Support experience / Order administration / Project management
  • Excellent command of spoken and written English.
  • Experience within a rapidly changing organization in Multinational Company preferably within a Manufacturing environment.
  • Experience and knowledge of sales principles and techniques
  • Knowledge of Cable products and markets
  • Highly computer literate, i.e Microsoft excel & SAP.
  • Analytical thinking.
  • Problem solving oriented in any case

Other Essential Attribute :

  • High level of motivation & initiative with a self-starter mentality
  • Excellent communicator and presentation.
  • Highly organized with strong time management skills, able to meet tight deadlines.
  • Strong attention to detail
  • Commercially aware with a good customer focus and with a global mindset.
  • Ability to adapt and multi-task to rapidly changing demands
  • Self-motivated and able to work without supervision
  • Strong interpersonal skills

Prysmian Group, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills and abilities, who will enhance the quality of service and contribute to the Group’s success. Prysmian Group is committed to the development of an organization that prioritizes talent, where people feel respected, appreciated and free to fully express their human potential. Prysmian Group strongly believes that diversity drives meritocracy and brings significant value at all levels of the organization, increases the possibility of capturing market opportunities and maximizing value for our customers and shareholders. Prysmian Group bases its decisions on principles of equality, with evaluations based on the type of position and with a focus on best practices so individuals succeed based on their efforts and skills and their alignment with applicable job requirements.

Line Mangers, Hiring Managers, HR Corporate and HR Local are responsible for ensuring that diversity and inclusion are respected during the recruiting process. Unconscious bias and stereotypes must not influence our selection processes. We look for the best candidates and for the real value they can bring into the organization. We value meritocracy. We value diversity. We turn off our bias. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, disability, military service and veteran status, pregnancy, childbirth, and related medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.

Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.

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Job Detail

  • Job Id
    147aa0123d14aae9
  • Location
    Karawang
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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