Baru Assistant Front Office Manager

Date Posted: Posted3 hari yang lalu
Salary:
IBIS STYLES
Jakarta
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Job Description

Job Description
  • Assists Front Office Manager to direct, lead and co-ordinates overall activities of the Front Office.
  • Maximizes room and related revenues with the existing salable rooms using the Yield Management technique.
  • Assists Front Office Manager for the entire operation, staffing and equipment of the Front Office.
  • Assists to delegate to and supervises all Managerial staff within the Department and assist them in preparing work schedules.
  • Confirms to and enforce policies and procedures & rules and regulations as laid down by ACCOR and the Hotel in order to achieve the highest levels of uniformity and guest service.
  • Conducts regular operational meetings to review, monitor, adjust and upgrade the performance of the Front Office as a whole, explaining new directions and policies and procedures at the same time.
  • Assists to prepare the annual capital and operating budgets for the Department and ensure departmental expenditure is kept within budget by presenting the P & L for the Department on a monthly basis.
  • Handles and resolves all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients and guests of the Hotel.
  • Through close supervision recommend improvements and changes to the operation of the Front Office, especially concerning creating better service standards, increasing revenue and reducing costs.

Work Experience
  • Previous experience in similar position and hospitality industry
  • Ability to enabling the team and create healthy work atmosphere
  • Sparkling personality, positive attitude and good communication skills
  • Ability to apply strategic thinking and business awareness

Benefits
  • Optimal employee experience and healthy working atmosphere
  • Be a part of a Global community of Hospitality industry
  • Talent development opportunities
  • Corporate Social Responsibility activities

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Job Detail

  • Job Id
    129eed6fc6535a58
  • Location
    Jakarta
  • Company
    IBIS STYLES
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

Contact IBIS STYLES

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