Job Description

DepartmentOperations LevelExperienced (Individual Contributor) LocationIndonesia - Jakarta

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.

Job Description:
  • Identify, source, and create a systematic, process-driven approach to partner outreach and relationship management
  • Utilize agreed on tools to monitor the quality of implementation by partners and provide recommendations to address gaps on implementation review
  • Develop and maintain a close working relationship with business partners and initiate new ideas to grow and innovate
  • Manage events and other partnership initiatives to grow participation, and accordingly the partnership
  • Work commercially and utilize financial acumen to develop long-term sustainable partnerships
Requirements:
  • Strong analytical skills and enjoy working with numbers
  • Prior working experience in E-Commerce / Logistic / Consultant or startup industries are strongly preferred
  • Minimum 2 years of similar experiences in partnership, senior positions available to more experienced candidates
  • Good communications skills and stakeholder management
  • Strong in multiple tasks and able to manage projects end to end
  • Fluent in English, the ability to speak and write in another language is an advantage

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Job Detail

  • Job Id
    0eb57d1a1a9f0457
  • Location
    id
  • Company
  • Type
    Private
  • Employment Status
    Permanent
  • Positions
    Available
  • Career Level
    Experience
  • Gender
    Male/Female

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