Memiliki pengalaman dibidang call center min 1 tahun.
Menerima Panggilan telepon masuk dari customer ke call center.
Melayani konsumen dengan ramah dan cepat.
Notifies management about problems or opportunities that affect services to the client.
Respond to and resolve various emergency calls and routine calls forâ¦
Conduct socialization, training and engagement programs from Human Resources.
Maintenance communication channel in area.
Run a survey program for employees.
Ensure the quality of output by self and improving the quality over time.
Work on at least 1 to 2 product groups or streams to deliver features and improvementsâ¦