Responsibilities
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
In this role you will be responsible in developing categories and the corresponding sub-categories by building a robust team, and conducting prioritization of sub categories, leads identification, leads generation, acquisition, incubation, and performance improvement & management. Join us as we drive the future of e-commerce here at TikTok.
Roles & Responsibilities:
Manage the end-to-end process of acquisition and incubation of potential online merchants (including, but not limited to, leads generation, cold contact, and onboarding).
Build connections with different e-commerce ecosystem partners to identify more opportunities for seller acquisition.
Build and maintain relationships with merchants. Maintain quality service and cooperation with merchants to ensure a smooth onboarding experience.
Discover new collaborative opportunities fit into merchants' short-term and long-term development plan.
Qualifications
Qualifications
Qualifications
Minimum Bachelor's Degree or above
3-5 years of experience, preferably in ecommerce; direct experience in merchant acquisition and incubation preferred; experience in Home Appliance Category preferred
Excellent interpersonal and negotiation skills
Comfortable communicating with new people
Strong connections with big online sellers or e-commerce ecosystem partners are preferred
A good team player, fast learner and open to changes
Proficient in Excel and Power Point
Fluent in English and Bahasa Indonesia
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Answering an Incoming Calls and Respond to Email.
Handle Customer Inquiries by Email and Social Media.
Provide Customers about Product and Service Information.
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